Delivery Information
Enjoy your favorite BreadTalk treats delivered fresh to your doorstep. We are committed to ensuring quality, freshness, and timely service with every order.
Delivery Options
Choose how you’d like to receive your BreadTalk online order:
🚚 Deliver to Your Doorstep
- Available in selected delivery areas
- Delivery time and charges vary by location
- Address verification at checkout
🏬 Pick Up from an Outlet
- Select your preferred outlet at checkout
- Choose a pickup date and time
- No delivery charges
Availability may vary by outlet and order type.
Delivery Locations
www.breadtalk.lk delivers to selected areas in Colombo and surrounding suburbs, including:
Colombo Zones:
Colombo Zones: 01 – 15
Suburbs & Nearby Areas:
Battaramulla, Boralesgamuwa, Dehiwala, Embuldeniya, Gongodawila, Hokandara, Homagama, Kalubowila, Kohuwala, Kolonnawa, Kotikawatta, Kottawa, Maharagama, Malabe, Moratuwa, Mount Lavinia, Mulleriyawa, Nugegoda, Pannipitiya, Piliyandala, Pita Kotte, Rajagiriya, Ratmalana, Sri Jayewardenepura, Thalawatugoda, Wellampitiya, Wijerama
📍 Delivery availability may vary by outlet and time of day. Enter your location at checkout to confirm.
Outside Colombo (cakes only):
Orders can be placed via Kapruka or Wishque, subject to their delivery coverage.
Delivery Times
- Delivery Hours: 9.00 AM – 5.00 PM (Daily)
Next-Day Delivery:
Orders placed on www.breadtalk before 12.00 PM will be delivered the following day within delivery hours.
Same-Day Delivery:
For selected items, same-day delivery may be available through Uber Eats or PickMe Foods, subject to coverage and availability.
⏰ Delivery times may be extended during peak hours, weekends, public holidays, or adverse weather conditions.
⏰ Orders must be placed at least 48 hours in advance for Pastry Platters with mini-items to ensure availability and freshness
Delivery Charges
- Free delivery: For orders within Colombo 01 – 15
- Other suburbs & nearby areas: LKR 500 per order
- The final delivery charge will be displayed at checkout before payment
🎉 Free delivery may apply for selected promotions or minimum order values.
Payment Methods
We offer multiple secure and convenient payment options:
- 💳 Credit & Debit Cards (Visa / MasterCard)
- 📱 MintPay
🔒 All online payments are processed through secure, encrypted platforms. Cash on delivery is not available as a payment method.
Customer Support
Orders placed successfully online are processed automatically, so you don’t need to contact support. Our team is available only for urgent inquiries or special assistance.
📞 For urgent matters: +94 777 984 098
💬 For inquiries via WhatsApp: +94 768 975 361
📧 For formal correspondence: info@breadtalk.lk – all emails are addressed by our support team during business hours.
🕘 Support Hours: 9.00 AM – 5.00 PM (Daily)
⏰ Please note that response times may vary during peak hours, weekends, public holidays, or adverse weather conditions.
